Hello,
Everyday at 11PM I get the same error notification in my Notification panel:
Account not found with IdentityId "".
With what I could see it was generated from a business process called "Lead generation. Сonsistency check" in CrtSocialLeadGen package. What can I do to fix this issue?
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Hello,
The system message you are encountering is related to the out-of-the-box process “Lead Generation: Consistency Check.” This message occurs when the system cannot connect to the service to verify that all leads have been successfully entered.
You can disregard this message if you are not utilizing the Lead Generation functionality. The process executes even if the integration with services like Facebook or LinkedIn has not been configured.
If you prefer not to receive these messages, you can deactivate the “Lead Generation: Consistency Check” process in the process library.
Best regards,
Antonii.