Getting Errors from Base Packages After Installing the Latest Package v8.3.4

Hi Community,

I need some help with an issue I’m facing in my local Creatio instance.

After installing the latest package version 8.3.4, I started getting errors from the base packages. The issue occurs immediately after I log in to the application.

I have attached a screenshot of the error for reference.

Has anyone experienced a similar issue after installing or updating a package? Could you please suggest what might be causing this and how I can troubleshoot or resolve it?

Any guidance would be greatly appreciated.

Thank you in advance!

Regards,
I Yasaswini

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2 comments

Hello,

This issue appears to be caused by corrupted static content. Since it occurred right after a package installation, the most likely cause is an invalid "." character present in an object name or in the source code.

To resolve it:

  1. Log in and open the Configuration section via localhost:[port]/0/dev — this provides direct access to packages and objects on the environment even if the standard interface fails to load.
     
  2. Locate the package or object whose name contains the invalid "." (or another special character) and rename it using only letters, digits, and underscores.
     
  3. Regenerate the static content — either by running Compile all in the Configuration section, or by executing the BuildConfiguration operation via the WorkspaceConsole utility with the -force=true parameter.

Viktor Komarov,

Thank you, it works.

 

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