Hello
I'm working on a Creatio application with two sections:
- Application (Service Request)
- License
Each License belongs to a specific Application.
I have already created a Request Number lookup field in the License section, so each License is linked to its corresponding Application, and this relationship works correctly.
Now I want to achieve the reverse: on the Application page, I want to display the related License automatically.
To do this, I added a License Number lookup field to the Application section (lookup to the License object). However, I cannot get it to populate automatically with the related License.
I tried several approaches, including using a Business Process with Read Data and Modify Data, but I haven't been able to make it work.
What is the recommended or best-practice approach in Creatio for implementing a one-to-one relationship like this? Should I use:
- A Business Process?
- A Business Rule?
- A Detail instead of a lookup?
- Or is there another recommended configuration?
Any guidance or examples would be greatly appreciated. Thank you!
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