Hello, is there a way to exclude spam and virus checkers' clicks from email stats? Because sometimes it displays a huge amount of clicks for each link. It seems unreal that a contact clicked dozen times on one link.
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20:59 Feb 06, 2026
Hello,
Unfortunately, situations like this are difficult to fully prevent, as delivery ultimately depends on the email providers on the recipient’s side. A more detailed analysis of similar cases, along with potential preventive measures, is outlined in external resources, such as this one.
That said, we are planning to introduce filtering for machine-generated traffic in the first quarter of 2025. As this work is still in progress, we cannot yet guarantee the effectiveness or accuracy of the solution.
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