Hi everyone
I'm trying to install the on-premise enviroment on my local machine and I have a problem, I started my instance with IIS and shows me the login page normally, but once that I login, the shell page is blank, I don't know if I am doing something wrong or if I need to do an extra step, thank you
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Hello,
To identify what's causing such behavior, I recommend checking the browser console first. If there are some errors, they will indicate where the problem is. If there are no errors, check the Network Tab in the browser dev tools.
If you don't get a response or get a response with an error, it will indicate whether the issue is with the application itself or caused by the wrong configuration.
If none of this gives clarity, you should check the application logs and see if there are any error messages that will indicate what's causing the problem.
For more detailed analysis and assistance with this, I suggest creating a ticket on the success portal or simply by sending an email to support@creatio.com.