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Hi Mariam,

Please go through the articles for Word Printable.

https://academy.creatio.com/docs/user/customization_tools/print_ready_reports/install_the_plugin/install_creatio_plug-in_for_ms_word 

This one for PDF use this connector for print PDF.

https://marketplace.creatio.com/app/asposepdf-connector-creatio

Thanks Kumar, could you please also help with the template creation which then should be printed?