how do I make it so that when adding an activity in an account or contact, the activity will go to the account/contact feed?
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19:04 Oct 23, 2024
Dear Anjar,
You can implement this functionality using business process capabilities.
Feed messages are stored in the "SocialMessage" (Message/comment) object, so to add a Feed message, you can use the "Add data" element of the business process with the object SocialMessage. Below, you can find an example of such a process:
You can find more information on the business process setup on Creatio Academy: https://academy.creatio.com/docs/8.x/no-code-customization/category/business-process-setup
Have a great day!
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