Question

Record permissions aren't applied when creating record

I added some Record Permissions on a section (Contact) using Object Permissions. The problem is that when I am creating a record on that section the Record permissions are not applied. But when I run "Update record permissions" on the Object permissions, only then, the created record will gain the permissions mentioned earlier.

I want Record permissions to be applied when I am creating a record. Is there any way?

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Hello,

I found the problem, I forgot to write it here. There was a business process that was giving permissions when new records were created. And it was overriding the Record Permissions set on Object Permissions.

Hello,

 

Could you please provide us with a screenshot of the Object permissions? Also please specify if you clicked the "Update record permissions" in the very beginning after changing the access rules. Or do you now have to press it all the time for the rules to apply for newly created records?

If not, please note that you should always "Update record permissions" right after you make any changes in the Object Permissions, since the new rules get applied only after clicking on that button. 

 

Best regards,

Mira

Mira Dmitruk,

I added the Record permissions initially, then updated for all the data. And after that, I am not making any change on the record permissions. But in order to get them applied on the next new created records, I have to press "Update record permissions" every new record added.

Hello,

Set the "Custom" package as the current package, then re-enter the application and try to create a record in the contact section.

Hello,

I found the problem, I forgot to write it here. There was a business process that was giving permissions when new records were created. And it was overriding the Record Permissions set on Object Permissions.

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