Hi;
I Run the Creatio proces using ProcessEngineService.svc
and from time to time we get responce
"The remote server returned an error: (400) Bad Request."
the request looks like that
{"ParameterValues":[{"Name":"ClaimQuotationId","Value":"fb805d29-20cb-4148-08f1-08d82c03864d"}],"SchemaName":"UsrManualCostEdit"}
Process starts, reach to the end but still has status "Running"
where can i Find logs showing the problem?
Regards
Tomek
Like
Tomasz Branicki,
Hello,
Please share BusinessProcess.log and Error.log files from your local app (can be found in C:\Windows\Temp\Creatio folder) and also specify the exact time when the process should've been completed. And also please share the name of this process and its UID from SysSchema table.
Best regards,
Oscar
Can you try 'open'ing the process instance from process log, check if any elements show 'error' status. If yes, click on that and then click on the 'show error description' button.
KrishnaPrasad,
Hi;
thanks for replay
all steps have completed status.reason why ProcessEnginService return
I just looking for the reason why ProcessEnginService return response 400 Bad request.
Mayority of similar requests looks fine
Regards Tomek
Tomasz Branicki,
Hello,
Please share BusinessProcess.log and Error.log files from your local app (can be found in C:\Windows\Temp\Creatio folder) and also specify the exact time when the process should've been completed. And also please share the name of this process and its UID from SysSchema table.
Best regards,
Oscar
Oscar Dylan,
thanks Oscar
I find the deadlock errors so i think that was an reason
But i still wonder why this process anyway starts and has running status even he reach the termination step.
here are the dates
2020-07-22 10:15:25.703
2020-07-22 10:05:24.043
2020-07-22 07:50:28.773
2020-07-22 07:46:50.083
2020-07-22 07:39:57.850
2020-07-22 07:31:23.590
Tomasz Branicki,
Hello Tomasz,
It will be almost impossible to say without direct access to the database and the application. Please email us at support@creatio.com and we will take a look at the deadlock problem more closely.
Thank you!
Best regards,
Oscar