Hello,
I have created a trial account for bpmonline studio and wanted to explore bpmonline.
When I create a new section or save an existing section (without modification) the browser displays a busy indicator with the text "Saving client schemas". The page then hangs forever.
The behavior is the same with Internet Explorer and Chrome 64.0.3282.119.
Is this a known problem?
Thanks & best regards
Andreas
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Dear Andreas,
During saving the compilation and publishing are performed, so it always take some amount of time to be completed.
The way the section wizard saves the record will be changed in 7.12. The compilation will no longer be required so you will be able to save changes in 1 minute or less.
Once publishing/compiling starts it will either stop after certain period of time and will display the time-out message, or will be ended only when completed successfully.
With best regards,
Oliver
Oliver,
Dear Oliver,
thanks for your reply. However long I wait, the request neither completes nor times out. This seems like a showstopper for evaluating bpmonline studio.
I have asked bpmonline for a phone callback, maybe they can help. That's really sad, because the product looks quite interesting.
Best regards
Andreas
Andreas Awenius,
You can always send an email describing the issue to support@bpmonline.com in order to receive the solution for the issue.
With best regards,
Oliver Wingston
Oliver,
thanks, I have done so. I wasn't aware that the support can also be used during the trial.
Best regards,
Andreas