Symptoms
I have problems/questions with a mobile version:
- If I add something (contact, account, etc.) In BPM’online this data are exported to BPM Mobile after I make synchronization (it is ok), but when I delete something in BPM’online after synchronization this data aren’t deleted from BPM’mobile, why?
- In Mobile wizard I don’t have tab Dashboard but in BPM’mobile I have this tab, why?
- In tab Opportunity Supervisor doesn’t see Opportunities, as I remember you wrote me it is ok behavior but how can I change it? I want so that supervisor saw all Opportunities.
Solution
- Unfortunately, mobile app doesn’t know about deleted records in bpm’online right now. We know about this bug and have plans to fix it in one of the future releases.
- You can’t set up Dashboard chart in Mobile Wizard (right now) and this feature only in plans.
- If you want that every user saw all Opportunities, we can remove current filter for you (app gets Opportunities filtering them by column Owner) and we need a remote connection to your bpm’online site.