Hi.

I was trying to connect my BI tool via OData to get records from Creatio, but apparently OData has a 20,000 row limit for resultsets.

I would need to use REST to avoid this limit, true?
Are there Creatio-specific examples somewhere that I can use to test pulling data from Creatio? (I use Postman to test) 
If there are, I have not been able to find them.

Thanks for your help!

Rob
 

Hi Community, 

[FreedomUI]

Today I come with a problem regarding CTI integration with third party provider. I want to ask if anyone knows how to override call action link which you can find in the contact page, so instead of launching it to external handler or by built in CTI Creatio solution in cloud in communication panel, I want it to different action with my CTI Iframe that I have implemented with custon Angular component also in communication panel. The main problem here is how I override it (the onclick action in contact page and list for phone number input, but also in other places), to invoke my custom implementation ex. invoking call action on Iframe (I will do it with browser bus API) and then saving the call to the database (by calling to the webservice).

Second question: Is it a must to integrate the solution with the CTI Model or use Terrasoft.integration? I don't use CTI panel and creatio CTI interface for calling implementation, I use custom Angular component with IFrame, so I guess I don't need to. Not sure how to tackle it. I guess I could integrate with it somehow to use built in solutions. I have also seen some solutions overriding the BaseCtiProvider. How do I use it, so I could maybe also implement other things such as holdings etc.? 

Thanks for help in advance, Tuan.

Hi team,

We are facing an issue where some cases are reopening without any activity.
Is there a setting that could cause this? 
Has anyone encountered a similar issue? If so, could you please help us resolve it?


 

Hi;
recently i update windows on my computer to 11.
Previously i can check logs of my local development environment on C:\Windows\Temp
No there is no logs there and i cant find by name any other place.

have you any idea where i can find logs

Regards
Tomek

 

Hi,

Can I use AI Skill to extract the readable content from files(pdf, .doc, .txt, .xlsx etc..). 
My expectation is, AI skill will take a file id/attachment id or binary data of the file then it'll give me the readable content from the file.

Thanks.