Hi, I have a problem when I first start the Creatio application. I followed the instructions shown in the training and after logging in to the application (the login window appears correctly) I get a blank page and in the logs (Temp/Creatio/D1Dev/Log//Error.log) I see an error:
2025-02-18 09:51:32,298 [1] ERROR IIS APPPOOL\D1Dev Terrasoft.Core.SchemaManagerProvider InitializeConfigurationFromDI - Could not initialize manager provider configuration from DI
System.ArgumentNullException: Value cannot be null.
Parameter name: provider
at System.ThrowHelper.Throw(String paramName)
at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetServices[T](IServiceProvider provider)
at Terrasoft.Core.SchemaManagerProvider.InitializeConfigurationFromDI()
2025-02-18 09:51:32,698 [1] ERROR IIS APPPOOL\D1Dev Terrasoft.Core.SchemaManagerProvider InitializeConfigurationFromDI - Could not initialize manager provider configuration from DI
System.ArgumentNullException: Value cannot be null.
Parameter name: provider
at System.ThrowHelper.Throw(String paramName)
at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetServices[T](IServiceProvider provider)
at Terrasoft.Core.SchemaManagerProvider.InitializeConfigurationFromDI()
These are screenshot of the blan page with the console and network tabs logs
Like
Hello,
We have received the results of the research from our development team:
The error “Terrasoft.Core.SchemaManagerProvider InitializeConfigurationFromDI” occurs only at the start of the application, because at this point the DI provider (which is a fairly new functionality in Creatio for back-end engines) is not initialized. This exception is caught, recorded only in the log file, and does not affect the program's operation. You can ignore this message.
Our developers have also opened an issue to fix this behavior in future releases of Creatio.
Please advise, does the problem recur all the time or is this your first time logging in?
When installing an application, by default the first login always takes a long time to load, as the site needs to fetch all the data. Upon further logins to the site, it loads faster.