Hi,

There is an error message which occurring on save of script in report designer.

I'm not sure what is missing. Any help will be highly appreciable.

 

Regards

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it's hard to say what's wrong by the screenshot. Somehow the system can't find the report schema. Try to find an answer in the development guide

https://academy.bpmonline.com/sites/default/files/documents/docs_en/technic/SDK/7.10.0/bpmonline_development_guide.pdf

Eugene Podkovka,

Thanks. Its already resolved

 

Regards

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Hi Community,

I just noticed when I am creating Case and updating Case status upon checking the process log, Send email to contact on case status change BP is not triggered. Any idea what causes the isse?

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Dear Fulgen,

As many other processes this process is hidden from Process Log. It will appear there only if it ends with error so absence of this process means that everything is fine. 

Best regards,

Angela

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Hi Community,

Any Idea how can i fix this issue, I want to modify the OOB send email to case assignee business process, but when I saved it as new version I am getting "Parameter StringComparison not found" error, please take note I have not modified any process element yet, i just saved it as new version

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Dear Fulgen, 

To fix this in formula Change subject you would need to change

"([#First activity.First item of resulting collection.Subject#]).IndexOf("RE: ", StringComparison.OrdinalIgnoreCase) == 0 ? ([#First activity.First item of resulting collection.Subject#]) : "RE: " + ([#First activity.First item of resulting collection.Subject#])"

to 

"([#First activity.First item of resulting collection.Subject#]).ToLower().IndexOf("RE: ".ToLower()) == 0 ? ([#First activity.First item of resulting collection.Subject#]) : "RE: " + ([#First activity.First item of resulting collection.Subject#])"

After that you would get an error in conditional flow Owner = Modified. 

You would need to read case from starting signals and replace this conditional flow to conditional flow comparing Owner and Modified by for the read case. 

Best regards, 

Dennis

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Hi Community,

Any Idea how I can give read permission to access SysAdminUnitPage to non Admin Users (Please refer to first screenshot below). I am also triying to give default read permission but the new button is disabled (Please refer to second screenshot below).

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Dear Fulgen,

If you want certain role to access users section you can use CanManageUsers operation permission. We do not recommend enabling or changing access right for System administration object. Users with CanManageUsers will be able to view users and change their login/passwords. The will not be able to change licenses or roles.   

Best regards,

Angela

Angela Reyes,

 

Hi angela, thank you for your reply, where can i find this CanManageUsers? can you show me any example

Fulgen Ninofranco,

It is located in operation permissions section: 

http://prntscr.com/n26sj3 and has code CanManageUsers

Hi Angela, Thanks for your reply, I alredy tried but it seems it is giving all the permissions, what I want is only read permission. Any Idea how can I achieve this?

Fulgen Ninofranco,

Please note that SysAdminUnit is a system table and almost all of other table are in connection with SysAdminUnit, so making any changes to this section is a pretty dangerous operation.

Information that is stored in this table is intended for system administrators and should not be processed by a regular user.

However, you always can create your own section and fill it with data from the "System users" section via business process.



Best regards,

Alex

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Hi,

I'm following this article (https://academy.bpmonline.com/documents/technic-sdk/7-12/how-add-button…) and its working but only showing 1 button

in code I tried to add 2 buttons but only the last button is showing

 

Any help will be highly appreciable.

 

Regards

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You must use unique "name" in diff

ex:

                {
                    "operation": "insert",
                    ..
                    "name": "Button1",
                    ..
                },
                {
                    "operation": "insert",
                    ..
                    "name": "Button2",
                    ..
                },
                ...

 

Hello Muhammad,



There is no limit of custom controls on edit page in bpm'online, you are able to add as much customizations as you need.

Please note on Dmitry`s comment, he is right, every control that is added to the edit page should have unique name to prevent collisions.

Please, in future, read articles with instructions more attentively :)

Hello Alex_Tim,

Thank you for suggestion. But kindly note that I realized and issue was already resolved.

If possible please help on other issues I posted I will be very thankful.

 

Regards

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Hi,

I need a custom button on dashboard of customer portal.

On click for example Contact create form should appear.

 

I have another idea, OOB on customer's dashboard there is OOB dashlet of Case with "New" button. On click the form is populating and we can create new case.

But on custom dashlet of custom section "Multi Currency" there is no "New" button. Any idea for enabling this button?

 

 

Any help will be highly appreciable.

 

Regards

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Hello Muhammed,

What I recommend to do in this case is to understand how the "new" button is already added on a existing dashlet. 

At first, I recommend to use the chrome debugger and try to search the name of the button in the entire client code (ctrl+shift+f), so you will find where it is added.

Then, after analysis of the code, something similar for your custom object should be implemented.

Also, don`t forget to enable minipage usage in custom section settings.

Hope, my answer will help you.



Regards,

Alex

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Hi Community,

Any idea how we can add a custom button on Portal Dashboard same way as adding custom button on edit page. 

 

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Hello Fulgen,



Unfortunately, there is no possibility to add a custom button on dashboard as you do it on edit page.

I suggest to add a new action in "Actions" dropdown instead. https://academy.bpmonline.com/documents/technic-sdk/7-13/how-add-section-action-handling-selection-several-records

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Hi Community,

I have a custom section, I added a custom button on edit view and button is visible on CRM and Customer portal as well.

On CRM that button is functional and on click the pdf is successfully downloading.

But on Customer portal that button is only visible and on click the pdf is not downloading.

from this post ( https://community.bpmonline.com/articles/how-show-printables-print-butt…) I come to know that I need to apply some permissions to enable OOB printable functionality for customer portal. I tried to apply all from this post but that button is still not functional and not downloading pdf (only button is appearing on edit view)

but since I'm not using OOB printable and I'm using custom button so may be there will be another solution to fix this issue like we need to add some code for enabling that button to download.

 

 

 

 

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Please deploy the application locally and debug the functionality. This way you'll find what exactly wrong. 

https://academy.bpmonline.com/documents/technic-sdk/7-13/server-code-de…

The main idea is that you need to give portal users access rights for all objects that you use in the printables. 

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Hi Community,

How to disable the Sort by and Select fields to display options for All Portal Users. We want to set a standard column layout for them, we don't want them to access this functionality

 

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Hello. You can add method to your section file:

methods: {

...

    getViewOptions: function () {

        if (this.isSspUser()) {

            return this.Ext.create("Terrasoft.BaseViewModelCollection");

        }

    }

...

},



It will hide all view options for portal users.

Hello Fulgen. 

I'm trying to do the same, but i see your question doesn't has answer.

Pedro Longa,

Please check the answer Alexander provided Fulgen with:

Hello. You can add method to your section file:

methods: {

...

    getViewOptions: function () {

        if (this.isSspUser()) {

            return this.Ext.create("Terrasoft.BaseViewModelCollection");

        }

    }

...

},

It will hide all view options for portal users.

Best regards,

Oscar

 

Oleg Drobina,

Hi Oleg i need something similar about it,

Change the getViewOptions function so that only the Supervisor could change the column layout of the different sections for Employee Users

 

any advice?

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Is there a way to create a lookup of Sections without manually populating the list, i.e., is there a section of sections that can be referenced?

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Dear Janine,

You can create a new lookup based on Section in workplace object http://prntscr.com/n05t7m

As the result, you will be able to see the list of workplaces and their sections - http://prntscr.com/n05u6x

Best regards,

Dean

How do I get this associated with a column in a section?  This is what I tried:

  1. In the field that will use the lookup, I add a new lookup.
  2. I go to the new lookup in Lookups and Open Properties.
  3. I edit the Object to be Section in workplace.

When I Open Content on the lookup, it displays the sections, but when I try to use the lookup in an Edit Page, the list has no data and if I try to change the view, the Section and Workplace columns are not available to display.  The lookup object doesn't have the right data structure.

If I select Section in workplace directly as an existing lookup to add to an Edit Page, I get the error:

Property "Displayed value" is not set in the selected lookup. You cannot select values from this lookup without this property. Set this property in "Advanced settings" section and try again.

Section in workplace in Advance settings is SysModuleInWorkplace, When opened, it gives the dialog:

The "SysModuleInWorkplace" item is either created by third-party publisher or installed from the file archive. Changes for this item cannot be saved. Continue?

Catch 22.   What do I do to get the lookup to work properly?

Dear Janine,

The message The message ' "SysModuleInWorkplace" item is either created by third-party publisher or installed from the file archive. Changes for this item cannot be saved. Continue?' ' indicates that the object is locked for any modifications on the database level. Apart from that, this object doesn't have any display values and therefore it is not possible to add it's values to the edit page. If you need to add the lookup that would show you the section list, it would require the development process since there are no any basic tools to add such a lookup.

Best regards,

Dean

 

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