Hi,

 

I have to set up Customer Portal for External (Portal) users. There is a single Page 'Portal Main Page'.

 

Here I'm fetching ALL SBUs available in my system. Currently It is showing as a List. 

Portal Main Page

 

I followed for creating Portal: Portal | Creatio Academy | Improve your skills with Creatio Training Courses & Certification

 

Query:

1. Can we set fetched SBUs as Tab (Horizontally) i.e.   A      B       C

2. If User select any of tab, Record should be fetched based on the selected Tab (SBU).

i.e. If User select SBU 'A' then My Cases, Popular Article & other things must be there only for SBU 'A'.

Platform: Creatio:Energy (Freedom UI)

 

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Hello!

For your version of the application, we recommend using the desktop functionality: https://academy.creatio.com/docs/8.x/no-code-customization/customization-tools/appearance-customization/customize-freedomUI#title-2604-2
Since desktops are available for external users using Freedom UI, and are very easy to configure,
I recommend switching external users to Freedom UI.

This way, you can configure the lists and add the necessary filters using the available settings described in the documentation: https://academy.creatio.com/docs/8.x/no-code-customization/customizatio…

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Can i set up different section access for portal users? Say section 1 & 2 in portal workspace to be given with portal user 1 and section 2 & 3 to be given to portal user 2. If possible how to do?

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Dear Krishna,

You can create a functional role, add it to the portal user and set up permissions not for all portal users, but for a created functional role. So using different functional roles for portal users you can differentiate access permissions.

Best regards,

Anastasia

Anastasia Polo,

Thanks worked, Thanks!!

 

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Hi,

I need a custom button on dashboard of customer portal.

On click for example Contact create form should appear.

 

I have another idea, OOB on customer's dashboard there is OOB dashlet of Case with "New" button. On click the form is populating and we can create new case.

But on custom dashlet of custom section "Multi Currency" there is no "New" button. Any idea for enabling this button?

 

 

Any help will be highly appreciable.

 

Regards

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Hello Muhammed,

What I recommend to do in this case is to understand how the "new" button is already added on a existing dashlet. 

At first, I recommend to use the chrome debugger and try to search the name of the button in the entire client code (ctrl+shift+f), so you will find where it is added.

Then, after analysis of the code, something similar for your custom object should be implemented.

Also, don`t forget to enable minipage usage in custom section settings.

Hope, my answer will help you.



Regards,

Alex

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Hi Community,

Any idea how we can add a custom button on Portal Dashboard same way as adding custom button on edit page. 

 

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Hello Fulgen,



Unfortunately, there is no possibility to add a custom button on dashboard as you do it on edit page.

I suggest to add a new action in "Actions" dropdown instead. https://academy.bpmonline.com/documents/technic-sdk/7-13/how-add-section-action-handling-selection-several-records

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Hi Community,

I have a custom section, I added a custom button on edit view and button is visible on CRM and Customer portal as well.

On CRM that button is functional and on click the pdf is successfully downloading.

But on Customer portal that button is only visible and on click the pdf is not downloading.

from this post ( https://community.bpmonline.com/articles/how-show-printables-print-butt…) I come to know that I need to apply some permissions to enable OOB printable functionality for customer portal. I tried to apply all from this post but that button is still not functional and not downloading pdf (only button is appearing on edit view)

but since I'm not using OOB printable and I'm using custom button so may be there will be another solution to fix this issue like we need to add some code for enabling that button to download.

 

 

 

 

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Please deploy the application locally and debug the functionality. This way you'll find what exactly wrong. 

https://academy.bpmonline.com/documents/technic-sdk/7-13/server-code-de…

The main idea is that you need to give portal users access rights for all objects that you use in the printables. 

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