Hello,

Thanks for your message!

Just to clarify — did you uninstall the application using the method shown in the screenshot I attached in Application Hub?
If not, please try removing it that way and let us know if the issue persists.

Hello @Valeriia Hromova,

Yes, I am deleting using the same way you described and the app is deleted successfully but the package is still showing.

Thanks !!

Madhav Patel,Thanks for confirming!

Could you please check if this package is part of another application or if there is something else in the system that still depends on it?
Sometimes a package may not be removed if it's still referenced by other components or apps.

Hello @Valeriia Hromova,

No the Package is not part of another application, it is part of the custom Applicaiton I created only, Also checked and did not find any dependency on this as well.

Do you think this might be issue of custom package? I created a section just for testing purpose to see the data of object I created. 

I think that added the dependency on custom but I removed that and tried again but got same result.

Please checkout this screenshot below:



Thanks !!

I would be interested to know if it is possible to install a package, uninstall it, and upload a second package.  The application was creating packages of different demos, to be installed as and when needed.

If I remember correctly the tables for custom sections of uninstalled packages are not deleted when the package is uninstalled (presumably unless coded).

Hello,

We would like to note that the described development approach — using a shared environment for multiple clients and packages — is not optimal and may lead to additional difficulties such as configuration conflicts, unexpected errors, or even non-functional logic.
 

The recommended and most stable development practice is to maintain a dedicated development environment for each client.

In scenarios where multiple developers are involved, it is highly recommended to use version control tools such as GitHub, GitLab, or SVN. This approach ensures better collaboration, traceability, and stability during package development and delivery. 
 

As for the functionality you described — unfortunately, it is not available in the out-of-the-box version of Creatio. However, we’ve registered a request for our development team to consider adding it in future releases.

Best regards,
Antonii.

Gareth Osler,

It is possible to uninstall a package from the system. 

However, this process should be approached with caution. Before proceeding, it is essential to ensure that all references to the package have been completely removed, that the package is not being used as a dependency in any other package, and that its removal will not negatively affect the configuration or overall system stability.
 

We strongly recommend performing such actions in a test or non-production environment first, to avoid any unintended consequences.
 

Additionally, please note that if the package creates any custom database tables, they will not be removed automatically during the package uninstallation. In such cases, manual cleanup will be required — either by writing SQL scripts or implementing custom logic — to fully remove those tables from the database.

Best regards,
Antonii.

Hello,

This error occurs because the data is not bound to the shown in the screenshot objects: "SysModuleEntity". Please follow the described steps to bind data and solve the error:

1. Create a "Data" element in your package. Example in screenshot below.

2. Select the SysModuleEntity object. Example in screenshot below.

3. On the "Bound Data" tab, add the id specified in the error. Example in screenshot below.


4. Save changes


Best regards,
Malika
 

Malika,

Thank you for your help!

Hello!
 

Thank you for your question.
You can lock the package for Hotfix. By default, the package opens for hotfix only for 30 minutes, but you can change this value in the "Duration of package hotfix status" system setting.

More details about Package Hotfixes can be found in the following article on Creatio Academy. 

Hanna Shevchenko,

Thank you for your answer, but in my case, the package is open. I have created it,  now i want to lock it, (example: )

You can execute the following SQL statement to lock the package:

update "SysPackage" set "InstallType" = 1 where "Name" = 'MyPackageName'

Ryan

Thank you for your answer Ryan Farley,

I have tried this, but when I compile the workspace it shows me a list of errors, example: Type 'Team' already defines a member called 'GetData' with the same parameter types. 

Note that before the update of the field "InstallType", there are no compilation errors 

Alba M,

Hmm. There's got to be something else going on. Locking the package doesn't change it's contents in any way - I do this often.

Alba M,

Hi Alba, 

Try to Protect a package 

UPDATE "SysPackage"
SET "Maintainer" = 'Customer', "IsChanged" = FALSE, "IsLocked" = FALSE, "InstallType" = 1
WHERE "Name" = 'MyPackageName';

To unprotect it

UPDATE "SysPackage" 
SET "Maintainer" = 'Customer', "IsChanged" = TRUE, "IsLocked" = TRUE, "InstallType" = 0 
WHERE "Name" = 'MyPackageName';

Hi Julio.Falcon_Nodos, thank you for your answer

I tried this but it still gives the previous errors.

Hi Alba

Did you generate all code before compilation? If not, please try

Hi Julio Falcón (NoCode-Services),

Thank you for your answer,

I tried to firstly generated all the code(ACTIONS-> Generate for all schemas), but it still shows me the same errors after compilation

Thank you all for your answers, I fixed it by exporting the package, deleted it in the File System and then installed it in Application Hub. After installing I executed the query: update "SysPackage" set "InstallType" = 1 where "Name" = 'MyPackageName', for the package. The environment was compiled successfully.

Hello!
Absolutely, you can export the package:https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…;
Then install it in your local environment. 
Once the package is installed and unlocked, you can download the package contents into file content: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…
 

Hello,
 

By default, the "Custom" package is the highest in the package hierarchy and depends on all packages below it. If you want to transfer all schemas from the Custom package to another package, you need to make sure that the new package has dependencies on the required packages.
If the new package has the necessary dependencies, you will be able to successfully transfer the schemas and avoid compilation errors.
The problem is that such a package will likely have many dependencies on other packages (depending on which type of Creatio product it was developed on (for example, Studio has fewer packages, so there will be less dependencies on packages that may not be present in other Creatio environments)). If you want to publish this as an app on the Creatio Marketplace, we recommend following the guidelines described in the Creatio Academy article.
 

Thank you.

Before creating the package set the prefix for new schemas and the package in System settings and reload the browser cache.

From the Application Hub select '+ New application', and select the Custom template.

There are a few things you need to do after creating a new package:

Set the current package system setting to the new package so that changes are saved to the new package.

See also Useful changes to make in any new development system for Creatio (formerly bpm’online) | Customer FX

Set your password in System users.

Set time zone and culture information in your profile.

Thanks, I will go through the steps and let you know.

Hello,

We recommend you take a look at the article below:

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

There you will find the whole process of creating the custom package.

Whoahh!! Many thanks!

Gareth Osler,

Before creating the package set the prefix for new schemas and the package in System settings and reload the browser cache. I do not see it in "System Settings"...

Hello Gareth, I cannot find this "System setting-prefix for new schemas"

André Thouin,

In system settings search for:

Prefix for schemas and packages name

SchemaNamePrefix

André Thouin,

Thanks @gareth

Thanks @mariia

Hi Tom,

What's happening here is that the Account Form page needs to access items that are located in your Custom folder, but because of the hierarchy, it's unable to do so. 



If you move the Freedom UI Account Form page to the custom folder, you can test saving the page and see if that works. If it does, the above is indeed the issue. 



Harry

The metric definition is stored in SysWidgetDashboard. 

 

You’ll need to locate the row and bind the data to your package. The page code will contain the Id for  the record.