login
quicklogin
extension
chrome

If you work with multiple Creatio CRM environments or credentials, you know the need: switching between instances, remembering different credentials, and typing them in again and again. What if you could handle all that with just one click?

Introducing Creatio Quick Login — a Chrome extension designed to make your daily Creatio workflow faster, safer, and much more pleasant.

 

What is Creatio Quick Login?

Creatio Quick Login is a smart credential manager built specifically for users who access multiple Creatio CRM instances.
It stores your login information securely inside Chrome and lets you access any instance instantly — no more repetitive typing, no more lost passwords, no more wasted seconds.

 

Key Features

One-Click Login
Save your Creatio credentials once, then log in instantly to any instance right from your Chrome toolbar.

Group Management
Organize your credentials into collapsible groups — perfect for separating production, test, and demo environments.

Secure Local Storage
All data stays safely in your browser using Chrome’s storage. Nothing is shared externally.

Multi-Language Interface
Available in English, Italian, French, Spanish, and German — pick the language you prefer.

Import / Export Made Easy
Backup or migrate your saved credentials in seconds through the built-in JSON import/export tool.

Colorful and Intuitive UI
A clean, modern interface with icons and collapsible sections designed for productivity and clarity.

 

Who is it for?

  • Creatio consultants juggling multiple client environments.
  • Developers and testers switching often between demo and production instances.
  • System administrators who need quick, secure access to multiple portals.
  • Anyone who values speed, organization, and simplicity in their daily workflow.

 

Security First

Creatio Quick Login doesn’t send your credentials anywhere.
All information is stored locally in Chrome’s secure storage, and you’re always in control.
You can delete, export, or import your data at any time.

 

⚠️ Disclaimer

Creatio Quick Login is an independent productivity tool developed to make life easier for Creatio professionals and developers. It is not affiliated, associated, authorized, or endorsed by Creatio Inc. All names and trademarks belong to their respective owners.
Use this extension at your own risk. Always ensure compliance with your organization’s security policies.

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errors
404
local instance
login
Studio_Creatio_free_edition
7.8

I've succesfully installed Creatio on my computer. I was able to login as a supervisor and everything worked correctly. But some days later the application doesn't respond after logging in - only Creatio logo.

The browser console says:

all-combined.js:41 WebSocketMaintenance: WebSocket connection ping scheduled for every [30] sec
jQuery-3.5.1.js:5 JQMIGRATE: Migrate is installed, version 1.4.1
0/:289 Creatio Debug mode is OFF. To switch ON use following code
(анонимная) @ 0/:289
0/:290 Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", true)
all-combined.js:41 WebSocket-connection opened for url:ws://localhost:82/0/Nui/ViewModule.aspx.ashx
DataService/json/SyncReply/QueryProfile:1  Failed to load resource: the server responded with a status of 404 (Not Found)
DataService/json/SyncReply/QueryProfile:1  Failed to load resource: the server responded with a status of 404 (Not Found)
require.js:143 Uncaught Object
require.js:143 Uncaught Object
core-base.js:710 user: Supervisor/7f3b869f-34f3-4f20-ab4d-7480a5fdf647
file: http://localhost:82/core/057665f97324038f6c7c326b6734de6b/requirejs/req…
line: 143
column: 9
message: Uncaught [object Object] 
date: Sun Sep 21 2025 15:49:50 GMT+0300 (Москва, стандартное время)
stack: undefined
writeErrorMessage @ core-base.js:710
core-base.js:710 user: Supervisor/7f3b869f-34f3-4f20-ab4d-7480a5fdf647
file: http://localhost:82/core/057665f97324038f6c7c326b6734de6b/requirejs/req…
line: 143
column: 9
message: Uncaught [object Object] 
date: Sun Sep 21 2025 15:49:50 GMT+0300 (Москва, стандартное время)
stack: undefined
writeErrorMessage @ core-base.js:710
DataService/json/SyncReply/PostClientLog:1  Failed to load resource: the server responded with a status of 404 (Not Found)
all-combined.js:41 Error while sending request 
    response status: 404 (Not Found)
    request url: ../DataService/json/SyncReply/PostClientLog
    method: POST
    request data: {"logItems":[{"loggerName":"ClientLogger","message":"user: Supervisor/7f3b869f-34f3-4f20-ab4d-7480a5fdf647\n file: http://localhost:82/core/057665f973...
log @ all-combined.js:41
polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1  POST http://localhost:82/DataService/json/SyncReply/PostClientLog 404 (Not Found)
E @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
p @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
(анонимная) @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
(анонимная) @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
request @ all-combined.js:6
request @ all-combined.js:41
executeRequest @ all-combined.js:41
callParent @ all-combined.js:6
executeRequest @ all-combined.js:41
flushLogPackage @ all-combined.js:41
l @ all-combined.js:21
all-combined.js:41 Error while sending request 
    response status: 404 (Not Found)
    request url: ../DataService/json/SyncReply/PostClientLog
    method: POST
    request data: {"logItems":[{"loggerName":"ClientLogger","message":"user: Supervisor/7f3b869f-34f3-4f20-ab4d-7480a5fdf647\n file: http://localhost:82/core/057665f973...
log @ all-combined.js:41
error @ all-combined.js:41
logResponseError @ all-combined.js:41
validateResponse @ all-combined.js:41
(анонимная) @ all-combined.js:41
callback @ all-combined.js:6
onComplete @ all-combined.js:6
onStateChange @ all-combined.js:6
(анонимная) @ all-combined.js:6
w @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
l @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
p @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
XMLHttpRequest.send
E @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
value @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
p @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
(анонимная) @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
(анонимная) @ polyfills-es5.js?hash=0ab529663174454e9405f08524efeda7:1
request @ all-combined.js:6
request @ all-combined.js:41
executeRequest @ all-combined.js:41
callParent @ all-combined.js:6
executeRequest @ all-combined.js:41
flushLogPackage @ all-combined.js:41
l @ all-combined.js:21
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 [SessionEnd]. Current = [2kkryzcw3nihn45z2vm2qwf4]. Received = [fz3c5md2j3ngmvaxtee22ijo]
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
all-combined.js:41 Server said: pong
 

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1 comments

Hello,

Based on the information you shared, the application stops responding after login because the client-side requests are returning 404 Not Found errors. This usually indicates that some of the application services are not accessible. To determine the exact cause, please review the Creatio server logs during the time of login - the errors there will point to the underlying reason of the unavailability.

Additionally, make sure that the supporting services (the database and Redis) are up and running and that the application can connect to them. If either of these services is unavailable, Creatio will not be able to complete the login process, which results in the behavior you are observing.

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login
loadingscreen
Studio_Creatio
8.0

Hi Community,

We’re encountering an issue reported by our customer where the application takes an unusually long time to load when login, and sometimes gets stuck on the loading screen.

After investigation, here are some of our findings:

  • Infrastructure doesn't seem to be the issue—server resources are normal, and the application is deployed on-site based on the Creatio deployment calculator.
  • It's not related to internet connectivity—once the login is successful, all subsequent loading behaves normally and runs smoothly.
  • We noticed an interesting behavior:
    When the user opens the login page again in a new tab (without a return URL) or in an incognito window and logs in, the login is successful and the home page loads instantly.
    However, if the user tries to access a full URL such as [Base URL]/0/shell/... or the login page with a return URL in a new tab, the application remains stuck on the loading screen.

While opening a new tab or incognito as a temporary workaround, it's not a viable solution for business users.

Has anyone experienced a similar issue or found a reliable fix for this behavior? Any suggestions or insights would be appreciated.

Best regards,
Khaerul Anwar

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2 comments

Greetings,

We have not encountered this specific issue before. It is possible that what you described is related to browser caching, although we cannot confirm this with certainty.

For a thorough investigation, we will need the site logs and the exact time the issue occurred so we can analyze the problem in detail.

Please create a support request by emailing us at support@creatio.com.

Regards, 
Orkhan

Hi Orkhan,

We initially suspected that the issue might be related to browser caching, but strangely, it occurs for all users.

We previously attempted to submit a support request, but because our customer support package ("Business support") does not include "Performance diagnostics," the Creatio support team was unable to provide a solution. That’s why I’m now reaching out to the community for help.

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Hi Team,

Is it possible to get access of Login Page schema & customize the login process through coding?

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1 comments

Hello,

Unfortunately, our login process cannot be customized. The login logic is built-in and cannot be modified, and there is no related documentation.

We will register an idea so that the developers can add this capability.

Regards,
Orkhan

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login
session

Hi Team,

How to modify or override the default login functionality in Creatio to allow users or portal customers to log in using their mobile number or other parameter instead of the username?

 

 


Platform: Creatio:Energy (Freedom UI)

 

 

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6 comments
Best reply

Can you not set the user's username to be the mobile number or other parameter you want to have them log in using?

There is an object named "User session" (SysUserSession) that you could likely use for that. An active session would be one with a session start but no session end. (Oops, added to wrong question and won't let me delete)

Can you not set the user's username to be the mobile number or other parameter you want to have them log in using?

Ryan Farley,

 

Ryan Farley,

No worries,

I am also looking for session related query

Harvey Adcock,

Thanks for the response. Its working.

 

Hi Team,

IMPORTANT!!!

I would like to confirm whether it's possible to modify or override the default login & logout functionality, as I have to execute custom business logic during the login and logout processes.

Requirements:

  • On Login: Automatically assign the required licenses to users but before they are granted access to the system.
  • On Logout: Revoke the assigned licenses to make them available for other users who may log in afterward.
     

    Are there any events, hooks, or extension points available during the login and logout processes that would allow us to implement this logic?

Hello!

Unfortunately, this type of system setup is not possible in the current version using out-of-the-box (OOTB) functionality. However, we have submitted a request to our R&D team to consider implementing this feature in a future release.

As a workaround, we recommend using the LDAP functionality. It allows you to assign licenses to users upon login. Please note, however, that licenses will not be automatically unassigned after login.

Please find more information regarding the LDAP in the following articles: https://academy.creatio.com/docs/8.x/setup-and-administration/administration/user-and-access-management/synchronize-users-with-ldap/set-up-ldap-synchronization and https://academy.creatio.com/docs/8.x/setup-and-administration/administration/user-and-access-management/synchronize-users-with-ldap/set-up-ldap-authentication

Please let us know if you have other questions.

Thank you for reaching out!

 

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Supervisor_Password
login
Studio_Creatio

I am getting the login page

 

But when I enter Supervisor as name and password, there is no error. But when I check in network there is a 404 error. 

Please guide me on the next steps.

 

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3 comments
Best reply

Hello Alston, most likely when you get 404 trying to log in after successfully loaded login page, you forgot to enable all .NET Framework 3.5 and .NET Framework 4.8 features in Windows Features window according to the installation manual:

 

This is very common installation error.

To fix it please follow the manual: https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/application-server-on-windows/enable-required-windows-components#title-252-2 
 

 

Hello,

The issue you are facing can be due to a several reasons:
- Missing required Windows components;
- Connection to the database may not be established properly (make sure all connection strings are correct in ConnectionStrings.config and all services and database running);
- IIS application might be configured incorrectly;

In order to resolve the error, please follow this deployment procedure. If necessary try redeploying new site and application pool in IIS.
 

Hello Alston, most likely when you get 404 trying to log in after successfully loaded login page, you forgot to enable all .NET Framework 3.5 and .NET Framework 4.8 features in Windows Features window according to the installation manual:

 

This is very common installation error.

To fix it please follow the manual: https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/application-server-on-windows/enable-required-windows-components#title-252-2 
 

 

Dmitriy Gamora,

Thank you for the explanation. My issue is resolved and I am able to login.

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login
Sales_Creatio

Hi,

I have set up the URL https://159581-crm-bundle.creatio.com for demo purposes. However, after some time, I was unable to log into the application. The same issue occurred with another similar URL, so I created a new one using the link mentioned above.

The error displayed was "Authorization failed," and the password appeared to be locked. Even after attempting to log in using the "Log in with Creatio ID" option, the login attempt failed.

 

Could you please suggest a solution?

 

Thank you.

File attachments
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1 comments

Hello,
 

We recommend reaching out directly to our support team for analysis of the current issue: support@creatio.com
 

Thank you!

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login
issue
msword
ms word plugin
Studio_Creatio
8.0

Hi ,

 

I have installed 64 bit ms word plugin for creatio. In order to connect i am using the same password and user name which is reflected in the account but still it says log in incorrect.

Any inputs on this would be really helpful.

 

Thankyou

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3 comments

Hello, 

Please note, that logging into Word Plugin with 2-factor authentication turned on is disabled for now, so please make sure it's turned off. Also make sure if the appropriate plugin version has been installed, verify if your System type is in compliance with plugin version 64 bit. 


Instruction for proper installation is available with this link: https://academy.creatio.com/docs/8.x/no-code-customization/customization-tools/print-ready-reports/install-creatio-plug-in-for-ms-word

Also use this insttuction to disactivate 2-FA, go to point 3 and instead of enabling it, please disactivate it: https://academy.creatio.com/docs/8.x/setup-and-administration/administration/user-and-access-management/authentication/set-up-two-factor-authentication

Thank you !

 

Ensure that you use only https://[your_server].creatio.com/  as the Server address  (without the /0 or /0/shell)

Ajay Varghese,

Please confirm that the user can access the site via a direct link. Keep in mind that if the user’s password is expanded, the first step is to change the password in the full web version, and only after that log in to the site through the Word plugin.

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login
session

Hey Community,
I'm trying to log out a user through JS.Is there way to do it ?
I'm aware that the db of the usersession can be updated, but it does bring a popup to the screen.Is there a workaround?
eg :
if ( some condition)
{  some custom function

}
else 

{  log the user out.

}
I did it check out this article, but unsure as to how to implement it 
https://community.creatio.com/questions/how-logout-user-after-checking-…

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3 comments
Best reply

Hi,

 

Yes, you can call

 

Terrasoft.MainMenuUtilities.logout();

 

to logout the user. You can even test it in the developer console in the browser (just execute this line in the console).

 

As for how to use it - depends on your business task. You can call this logout method as a button click handler or using any other conditions suitable.

Hi,

 

Yes, you can call

 

Terrasoft.MainMenuUtilities.logout();

 

to logout the user. You can even test it in the developer console in the browser (just execute this line in the console).

 

As for how to use it - depends on your business task. You can call this logout method as a button click handler or using any other conditions suitable.

Oleg Drobina,

Thank you , this worked fine in the console however
Tried this out. However my code is not able to access the MainMenuUtilities.

So used the below instead 
  
                          sessionStorage.clear();
                         localStorage.clear();
                        window.location.href = window.location.origin;

Hi,

 

I need to make custom web-service to Logout External Applications that are connected with Creatio.

I found code that is below:

[OperationContract]
       [WebInvoke(Method = "GET", UriTemplate = "Logout", ResponseFormat = WebMessageFormat.Json)]
       public string Logout()
       {
           try
           {
               var userId = UserConnection.CurrentUser.Id;
   
               new Delete(UserConnection)
                   .From("SysUserSession")
                   .Where("SysUserId").IsEqual(Column.Parameter(userId))
                   .Execute();
   
               return $"{{\"success\": true, \"message\": \"User {userId} logged out.\"}}";
           }
           catch (Exception ex)
           {
               return $"{{\"success\": false, \"error\": \"{ex.Message}\"}}";
           }
       }

Above code is logging out Creatio itself not user of external application. So, Based on my understanding, I need to clear or invalid Cookies & Token that external application received through log-in service.

How can I logout the external application?

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login
shell
pop up
Studio_Creatio
8.0

Hey Community, i'm trying to write a piece of code which will show a popup to the user on login. Thinking of overriding the shell page for the same,but unable to find the sourcecode.Has any one tried it before.I'm specifically trying to show the pop up on this page.

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1 comments
Best reply

Hey community, 
I found the client module it is called BaseShell

Hey community, 
I found the client module it is called BaseShell

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