Hello, everyone! 
I've already added the "AllowCreateAngularSchema" feature on the page "XXX/0/Shell/#Section/AppFeature_ListPage" and the page "Contacts_FormPage" doesn't come up on the pop-up. 

It's a crm-test environment, recently created and has nothing in it. 

Here's a print from the page that should show the form page:

 

Hope you can help out on this. 

Thanks!

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Gabriel Henrique Pagotto Otero,

Check the dependencies of your package to make sure it depends on a package that contains the Contacts_FormPage.

Ryan

Make sure you're selecting the angular replacing option (this only shows after adding the "AllowCreateAngularSchema" feature)

Ryan

Additionally to Ryan's suggestion make sure you don't receive any errors in the console upon opening the module setup\searching for the contacts form page and make sure that your package where you create this schema has all the necessary dependencies.

 

Hey, I've done that. That's the screen for the replacing angular module. 

Ryan Farley writes:

Make sure you're selecting the angular replacing option (this only shows after adding the "AllowCreateAngularSchema" feature)

Ryan

 

 

Yep, no errors, Oleg :/

Oleg Drobina writes:

Additionally to Ryan's suggestion make sure you don't receive any errors in the console upon opening the module setup\searching for the contacts form page and make sure that your package where you create this schema has all the necessary dependencies.

 

Gabriel Henrique Pagotto Otero,

Check the dependencies of your package to make sure it depends on a package that contains the Contacts_FormPage.

Ryan

Ryan Farley writes:

Gabriel Henrique Pagotto Otero,

Check the dependencies of your package to make sure it depends on a package that contains the Contacts_FormPage.

Ryan

Heya, Ryan! 
It worked. 

Didn't know that I needed to have the package as a dependent. 

Freedom UI doesn't have anything about it. 

Thanks!!! 

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Hi Creatio Community,

 

I'm encountering an issue when trying to add a new contact in Creatio. A pop-up error appears that says:

 

"Could not load file or assembly 'CrtCoreBase, Version=8.1.2.3941, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified."

I've checked the installation and verified most dependencies, but I'm unsure what could be causing this or how to resolve it. Has anyone else faced this issue? Any suggestions or guidance would be greatly appreciated.

 

Thanks in advance for your help!

 

Best regards,


Rodrigo

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Hello,

The problem may occur because the site on which you developed the functionality is on another version than the test site to which you transferred the package. We do not recommend transferring a package that was developed on one version of a site to a site of another version, as inconsistency may occur. 


Best regards,
Antonii.

Thank you Antonii for you answer ;)

 

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Hey, everyone! 
I've been trying to mass update a property (Column) from a table in a Demo envoyrement. 

I've asked Gemini and gpt. Bolth returned me that there should be a "Quick Update" button, but it's nowhere to be found... 

Asked a coleague and he sent me this app (https://marketplace.creatio.com/app/mass-updating-creatio)... still.. nothing. 
I don't want to create a Business Process to do it ...

Does anyone have a solution for this?

Thanks ! 

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Hello,

 

Please note that there is no basic functionality to mass update the records in the system. The "Mass updating for Creatio" marketplace addon or a business process are the best choices to achieve your goal. Alternatively, you can create an SQL script to update the values directly in the database. 

If you are having issues with the addon, you can contact the developer of the solution directly at support@inforce.kz and describe the issue to them.

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Hi Everyone,



I want to exclude all the contacts that are in a particular folder from the main folder so that those contacts are visible only in that folder and not on the main list page. How can I do it?

 

Thanks in Advance.

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Hello,

 

Unfortunately, it is not possible to perform this task in a basic way. You can only filter the data you need in folders, but there is no way to completely move all records from the main contact list page to one folder so that they are only available in one folder and not on the main list page.

 

We've registered this idea in our R&D team backlog for consideration and implementation in future application releases. Thank you for helping us to improve our product.

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Hello Community, 

Kind of dummy question, but in the new UI, where is the "lookup element" that can be implemented? In configuration section, contacts are in "custom" package. Did not see a section page referring to contacts, Only form page seems to be valid. Relevant Image that I was expecting to find a custom "lookup element" that can be dragged/dropped is shared.

Thank you in advance! 

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The new equivalent of a lookup is "Dropdown"

Ryan

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Hi 

I have active duplitace rule 

Contact duplicates. Full name but still i can create new contact with the same name...

i shouldn't have option to save becouse this contact already exist but i can... and system do not show me similar contact at all

 

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Dear community,

 

We are not planning on using the middle name of a contact but Creatio automatically fills in the field.

 

Is there a setting to disable this?

 

 

 

Kind regards,

Yosef

 

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Hello Yosef,



If you are not going to use any field, you can hide or delete it on a record page in the Page Designer.

 

Please find the instruction about configuration page fields here

 

Best regards,

Bogdan

Bogdan,

 

 

The problem is that even if we hide it, Creatio will automatically fill the field and that gives issues with the "full name field".

Are you sure that deleting a field won't cause more issues?

 

Kind regards,

Yosef

Dear community,

 

Does anyone else have an idea? I still haven't found a solution to this.

 

Thank you!

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In the Contacts section, I need to filter all the contacts that ever got emails Titled "Thanks" (NOT bulk emails, just simple emails). These emails are displayed here:

I tried any available lookup, yet no success. Which object should be used?

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Maybe like this. But I'm not sure.

https://prnt.sc/z38p5x

That's Participant instead of Owner.

Dear Yuriy, 



The option proposed by Julius above should work for the described purpose. 

Please use Email Participants object to get list of contacts which were in the needed bulk email's audience.



Kind regards,

Roman

Julius,

Thank you! I specified the question: NOT bulk emails, but simple emails

Dear Yuriy, 



In this case you need to build filter like this:



Kind regards,

Roman

Roman Brown,

Roman, that doesn't work for me! That gives only a few contacts. For instance, Darren is not among them. I suspect the contacts don't have activities, just emails. What table stores the emails?

Yuriy Konstantinov,

Activities and emails are stored in the same object, but just in case try to remove type=email filter and check if it helps. 

 

Best regards,

Angela

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I have a case where the Outlook Sync wasn't setup correctly, so instead of "Full job title" being synced to "Job title" field in Outlook, it populates "Prefix" field. There are simply too many contacts to fix manually.

Is there a quick way to fix this issue? Where can I access mapping criteria for Creatio-Outlook synchronization?

 

Thanks,

Kavian

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Hi Kavian, 



Could you please bring more details here?



We've tested it with our demo instance and Outlook 2016 wih all the defalut fileds in a Contact card.



Name and Full job title were filled in in Creatio and here's the result in Outlook:

Maybe, you have some custom fields in Outlook?



Thank you.

Bohdan Zdor,

 Thanks, 

For example, since originally the client has populated "Title" field, instead of "Full job title", contacts in Outlook are synced with "Title" value as salutation. However, this was wrong and now, if we remove the value of the "Title" field in Creatio, the salutation in Outlook remains untouched. This is however, the exchange synchronization triggered after updating the contact record:

 

Bohdan Zdor,

Another question,

Is there any workaround to allow all users sync contacts to Outlook, despite the owner of the record?

Hi Kavian,

 

Unfortunately, it's not possible to use sync with Outlook functionality when you're not the owner of a contact. We've passed this information to our R&D to implement such functionality in future releases.



Thank you.

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I'm looking for a way to delete contacts from outlook by deleting a given contact from Creatio. 

Is there a quick way to purge contacts?  or can a business process be created; and if so so what object holds the contact records?

 

 

Thanks,

Kavian

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Kavian Abhari,

 

You can try to use this add-on to achieve your business task, but by default there is not such option.

 

Regards,

Dean

Hi Kavian,

 

It is not possible to delete contacts from outlook through Creatio. If the contact is delete from Creatio, it will still remain in outlook.

It is specifically designed to prevent accidental contacts deletion from outlook after deleting contacts on the website.

 

Regards,

Dean

Dean Parrett,

Thanks for your response. I came across this Marketplace add-on.

https://marketplace.creatio.com/app/exchange-contacts-sync-creatio

 

One of the key features mentioned is the "deletion of a contact/contact group in Exchange based on the respective action in Creatio".

 

Have you ever happened to use this?

 

Thanks

Kavian Abhari,

 

You can try to use this add-on to achieve your business task, but by default there is not such option.

 

Regards,

Dean

Hello,

 

You can try this marketplace application to achieve your business task, I haven't used it before. But by default, it is not possible to delete the contacts from outlook by deleting the contact in Creatio.

 

Regards,

Dean

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