PURGING OR DELETING CONTACTS - OUTLOOK SYNC.

Hi Kavian,

It is not possible to delete contacts from outlook through Creatio. If the contact is delete from Creatio, it will still remain in outlook.

It is specifically designed to prevent accidental contacts deletion from outlook after deleting contacts on the website.

Regards,

Dean

Dean Parrett,

Thanks for your response. I came across this Marketplace add-on.

https://marketplace.creatio.com/app/exchange-contacts-sync-creatio

One of the key features mentioned is the "deletion of a contact/contact group in Exchange based on the respective action in Creatio".

Have you ever happened to use this?

Thanks

Kavian Abhari,

You can try to use this add-on to achieve your business task, but by default there is not such option.

Regards,

Dean

Hello,

You can try this marketplace application to achieve your business task, I haven't used it before. But by default, it is not possible to delete the contacts from outlook by deleting the contact in Creatio.

Regards,

Dean