Hello Petrika,

In order to resolve the said issue, could you please contact our support team?

Please send us an email at support@creatio.com.

Thank you,

Artem.

Hi Jasmin,



Could you please elaborate more on your business task?



Best regards,

Bogdan

This also aplies to Letter spacing in text mosules ect.

Jasmin Hofstetter,

thank you for the clarification.

Unfortunately, it is not possible to set up standard values using system tools.

If this problem is crucial for you, we would recommend creating a separate case for the Support team to do it via development.

Kind regards,

Gleb.

Hi Jasmin,

The following functionality is not a part of the bpm functionality in the first place, it is mainly connected with the user's calendar app of choice. The main task here is to generate the following meeting link as something, that will trigger your end user's calendar app and create a meeting.

Moreover, the following functions cannot be done with the user tools, thus would require development.

Unfortunately, we don't have such implemented cases.

Best regards,

Bogdan

Has there been any update in the roadmap for this, often asked too

Damien Collot,

At the moment this idea is on hold and unfortunately we cannot provide any ETA on when it could be planned to be implemented.

Hello Eran,

It's hard to say without access to the configuration of the website. Perhaps you have enabled specific folders for the synchronization and Incoming is not one of them.

Please contact Creatio technical support via email support@creatio.com so our team can assist you.

Best regards,

Bogdan S.

Hello Petrika,

Please specify the Creatio product and version you are using so we can reproduce this issue.

King regards,

Ivan.

Hello Ivan,

Product Studio, Version 7.18

Petrika,



Hello Petrika!



The add-on does not support this functionality.

However, Creatio includes a similar functionality out-of-the-box since version 7.17.1.

I recommend using the standard "Send Email" element in business processes.

Hi Amritha

Thank you for your question!

First of all, you need to add the 'email' field to the account's page as there is no such field as 'email' there (only communication options). After this, you can send a notification stated in this field using out-of-the-box functionality. It is possible to do it through the business process. It would be necessary to create a new one, which would read the newly created case, read its related account, and send the email to the mailbox which you mention as the primary one for this account. As for your second question, such templates can be created. They are not common as most of the time emails are sent to contacts or groups of contacts but not to accounts.

Best regards,

Anastasiia

Hello,

I've created a logic that will display recipients specified in the "To" field of the email. Here is how it looks like on my end:

To achieve this I've performed the following steps:

1) Created a replacing view module in configurations and selected EmailItemSchema as a parent module:

2) Added the following code there (the implementation was created using the email body as an analog):

define("EmailItemSchema", ["BusinessRuleModule", "EmailConstants"], function(BusinessRuleModule, EmailConstants) {
	return {
		entitySchemaName: EmailConstants.entitySchemaName,
		methods: {
			getRecipients: function() {
				var recipientsList = this.get("Recepient");
				return "Recipients: " + recipientsList;
			}
		},
		diff: /**SCHEMA_DIFF*/[
			{
				"operation": "insert",
				"name": "RecipientsContainer",
				"parentName": "EmailMessage",
				"propertyName": "items",
				"values": {
					"itemType": Terrasoft.ViewItemType.CONTAINER,
					"items": []
				}
			},
			{
				"operation": "insert",
				"parentName": "RecipientsContainer",
				"propertyName": "items",
				"name": "RecipientsText",
				"values": {
					"itemType": Terrasoft.ViewItemType.LABEL,
					"caption": {bindTo: "getRecipients"},
					"classes": {
						"labelClass": ["message-email-text"]
					},
				}
			},
		]/**SCHEMA_DIFF*/,
		rules: {}
	};
});

3) Refresh the page

You can use the example above to develop your own logic if needed.

Best regards,

Oscar

Hello Bhoobalan,



Thank you for your question!

Unfortunately, Creatio does not support using different mail servers for one mailbox.

As a workaround, you can set up multiple mailboxes that will use different mailing servers.

Best regards,

Artem.

Artem,

Thanks for the response!