Question

Hi Guys ,

Please guide me, how to rename the main page (system ) display name ?

Secondly, How to add web page on the "About" section ?

---pfa--

 

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Dear Nikhil,

You can check the following article on how to integrate other web site within bpm'online.

https://academy.bpmonline.com/documents/technic-sdk/7-13/integration-third-party-sites-iframe

As for the section renaming, please open section wizard within needed section and change the title of section.

Regards,

Anastasia

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Question

Hi

Installed localhost. After loging in using "Supervisor" as ID (Password also same) I am getting following Error. Can you please help resolve this error.

HTTP Error 500.0 - Internal Server Error

The page cannot be displayed because an internal server error has occurred.

Most likely causes:

  • IIS received the request; however, an internal error occurred during the processing of the request. The root cause of this error depends on which module handles the request and what was happening in the worker process when this error occurred.
  • IIS was not able to access the web.config file for the Web site or application. This can occur if the NTFS permissions are set incorrectly.
  • IIS was not able to process configuration for the Web site or application.
  • The authenticated user does not have permission to use this DLL.
  • The request is mapped to a managed handler but the .NET Extensibility Feature is not installed.

Things you can try:

  • Ensure that the NTFS permissions for the web.config file are correct and allow access to the Web server's machine account.
  • Check the event logs to see if any additional information was logged.
  • Verify the permissions for the DLL.
  • Install the .NET Extensibility feature if the request is mapped to a managed handler.
  • Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click here.

Detailed Error Information:

Module   ManagedPipelineHandler

Notification   ExecuteRequestHandler

Handler   PageHandlerFactory-Integrated-4.0

Error Code   0x00000000

Requested URL   http://localhost:82/ErrorPage.aspx?errorUId=991f4666-5313-4280-af27-495…

Physical Path   C:\Bpmonlne local host setup applications\7.14.3.1686_SalesEnterprise_Marketing_ServiceEnterprise_Softkey_MSSQL_ENU\ErrorPage.aspx

Logon Method   Forms

Logon User   Supervisor

Request Tracing Directory   C:\inetpub\logs\FailedReqLogFiles

More Information:

This error means that there was a problem while processing the request. The request was received by the Web server, but during processing a fatal error occurred, causing the 500 error.

View more information »

Microsoft Knowledge Base Articles:

  • 294807
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Dear Venu,

Such issue indicates that bpmonline was not installed correctly. Please make sure that all components are installed, bpmonline application pool is created and set up correctly and is started under system administrator user

Best regards,

Angela

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In short, is this possible? For example, I want to require entry of a Contact Type on a new contact entry page, but I want to do it in the UI, not by making the underlying data column a NOT NULL column.

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Dear Jeffrey, 

You can do this with the field validation on the page. Here is the academy article on how to do that: 

https://academy.bpmonline.com/documents/technic-sdk/7-13/how-add-field-validation

Best regards,

Dennis

 

Thanks Dennis!

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HI 

I completed the setup and able to browse the login screen . When I enter supervisor/supervisor credentials and tried to login , Nothing happens . I see the below error in browser console. 

 

Failed to load resource: the server responded with a status of 404 (Not Found)

all-combined.js:7 Error while sending request 

    response status: 404 (Not Found)

    request url: http://localhost:82/ServiceModel/AuthService.svc/Login

    method: undefined

    request data: {"UserName":"supervisor","UserPassword":"*******","TimeZoneOffset":-330}

 

Please let me know if we have to complete any configuration.

 

Thanks & Regards.

 

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Hello,

Please double check all Microsoft components and if all necessary components are activated (you can check it here).

Also please double check if you specified all values in Connection.String.config file properly and all connections are valid with valid credentials specified. You can also refer to this article.

Best regards,

Oscar

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Hi guys, 

Do you know how to include a space between 2 buttons in an Edit page?

 

 

 

 

Thank you so much!

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Dear Eric,

In order to add a space between two buttons please use custom css style. Please find more information in the article by the link below:

https://community.bpmonline.com/questions/how-add-custom-style-control-page-based-condition

Best regards,

Norton

Hi Norton, thanks for your reply. Actually I applied the following code and now we got spaces between the buttons but unfortunately when we hit the buttons they are not working anymore. Is there any other trick here?

 

 

Dear Eric,

In general, adding custom css style does not affect the working of the buttons on the page. Therefore, most likely the issue is in the code that implement the custom buttons in the section. In order to identify the issue please do the following:

1. Delete custom css style.

2. If the issue was resolved, please read the article about how to add custom css again.

3. If the issue remained, please check the source code of custom buttons.

In order to get an additional information, please contact the account manager regarding receiving the “Advisory hours” service.

Best regards,

Norton

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What is the ageing of data that is present under Customer History of Opportunities. If I want to configure it to show data only for last 6 months , how can I do that ?

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Dear Shailey,

Please note that any detail in the application displays all data associated with it. In order to apply the filter please click on the three dots near the detail name and choose the “Apply filter” option.

Please find more information by the link below:

https://academy.bpmonline.com/documents/technic-sdk/7-13/filters

Best regards,

Norton

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Hi,

I have the Project detail section included on one of my Account tabs, so that users can see all current and past projects we have worked on with that customer.

The issue is that his Project section detail list includes Project Tasks as well as the Project, where I only wish to display the Projects. I cannot find a way to filter out the Project Tasks from this display and the simple workaround of displaying the Project Task Type in the output is not great, as this only allows the user to identify and not remove. The live filter option is a one time thing and would mean a user has to create the filter each time they load the page up, which is not efficient.

How can I have this only showing Projects?

 

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Dear Mark, 

You can add a filter to the detail in code of this detail. Here is the example of how to do this (you can ignore the part of reading the MasterDetailRecordId and just adjust the filter part to your needs):

https://community.bpmonline.com/articles/filtering-detail-records-based-selected-record-other-detail

Best regards,

Dennis

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I created a Business Process and when calling the service externally by Postman for example I can not receive the returned data. I need to return customer data. I am using the object "Read Data".

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Hello, 

Regarding to the read data part, we would recommend you to use script task as in example on the academy. 

https://academy.bpmonline.com/documents/technic-sdk/7-13/how-run-bpmonline-processes-web-service



The call of the process with script task returns nothing as you haven't specified return parameter, that is why it returns 1 stating that the process was called. Please try calling the process with the link http[s]://<bpm'online_application_address>/0/ServiceModel/ProcessEngineService.svc/UsrGetCustomer/Execute?ResultParameterName=ParameterReturn

Best regards,

Dennis 

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I created a Business Process and when calling the service externally by Postman for example I can not receive the returned data. I need to return customer data.

 

 

 

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Dear Marcelo,



In this case, we recommend using “ScriptTask” instead of the “ReadData” element. Also, please note that we recommend calling the service via C#.

For more detailed assistance, please contact technical support.



Best regards,

Norton

Norton Lingard,

 

I tried with Script Task but still the service returns null

Best Regars,

Marcelo

Dear Marcelo,



After a further investigation, we have found out that since version 7.13 this service is no longer able to return the parameter value. It was possible only in compiled processes, however, since version 7.13 all processes are interpreted. As a workaround, you can integrate with bpm and do all the needed logic with the integration instead of business process. Please find more information by the link below:



https://academy.bpmonline.com/documents/technic-sdk/7-13/integration-bp…



Best regards,

Norton

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Hi all,

Is it possible to track the login and logout time of users on mobile in both offline and online modes?

Thanks.

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Dear Amanthena,

There are no basic tools in the mobile app to track the users activity. However, you can create the dashboards which would allow you to track this in both modes. Here are  the examples of the dashboards I've created http://prntscr.com/p13e4s

Best regards,

Dean

Dean Parrett,

Thanks so much for your response! We need these dashboards primarily on the web and not on mobile. However, we would need to track the sessions and history of sessions per user on the mobile too. I gather from your response that this is possible by building a custom dashboard on the web. Is that correct? I have a follow-up question. Just curious as to how these sessions are tracked for users who are offline on the mobile. Does the mobile locally record the session in offline mode and send the details to the server during the synchronization process?

Dear Amanthena,

That is correct. You need to build the new dashboard using browser version of the application and then you will be able to see it in the mobile application. As for tracking sessions in offline mode - unfortunately the application doesn't support this function. It can only be achieved with the help of complex development process. The idea might be in creating some table that would record the users' activity offline and then send the data into SysUserSession table once the mobile app is online. Unfortunately, we do not have any examples of similar implementations. 

Best regards,

Dean

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