Question

Login audit trail on Mobile

Hi all,

Is it possible to track the login and logout time of users on mobile in both offline and online modes?

Thanks.

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Dear Amanthena,

There are no basic tools in the mobile app to track the users activity. However, you can create the dashboards which would allow you to track this in both modes. Here are  the examples of the dashboards I've created http://prntscr.com/p13e4s

Best regards,

Dean

Dean Parrett,

Thanks so much for your response! We need these dashboards primarily on the web and not on mobile. However, we would need to track the sessions and history of sessions per user on the mobile too. I gather from your response that this is possible by building a custom dashboard on the web. Is that correct? I have a follow-up question. Just curious as to how these sessions are tracked for users who are offline on the mobile. Does the mobile locally record the session in offline mode and send the details to the server during the synchronization process?

Dear Amanthena,

That is correct. You need to build the new dashboard using browser version of the application and then you will be able to see it in the mobile application. As for tracking sessions in offline mode - unfortunately the application doesn't support this function. It can only be achieved with the help of complex development process. The idea might be in creating some table that would record the users' activity offline and then send the data into SysUserSession table once the mobile app is online. Unfortunately, we do not have any examples of similar implementations. 

Best regards,

Dean

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