I have set up website events tracking, generated the tracking code, added the scripts to the web site, activated the events I want to track, so where can I go within bpm to see the results?
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Dear Scott,
The history of all events and actions performed by the customer on the web-site can be tracked on the "Lead engagement" tab in the correspondent lead and on the "History" tab of the correspondent contact. The detail is called "Website events" and it displays all activities there. You can also read more about website tracking in the correspondent academy article here.
Best regards,
Oscar
So if I'm understanding this correctly, the web tracking events that I activate are only going to record something in bpm if they are already a customer record that has been cookied? And they will only get cookied if they fill out a landing page form. In other words, I cannot see Anonymous visits to the tracked web site.
Incognito mode shouldn't affect the website events tracking. All the information will be written to the history of the correspondent contact and lead.