There is some OOTB functionality for tracking and notifications of changes in records to certain users similar to the feedtracking functionality that SalesForce has: https://trailhead.salesforce.com/en/modules/chatter/units/chatter_feed_tracking
Like
1 comments
16:49 Nov 07, 2017
Dear Uriel,
We have the functionality called Change Log. I believe it will allow you to accomplish the tasks you mentioned.
You can read about the functionality and its setup in our Academy here - https://academy.bpmonline.com/documents/service-enterprise/7-11/change-log-section.
Lisa
Show all comments