Hello,
When the user arrive on the webpage:
".....0/Nui/Feedback.aspx?vm=FeedbackModule&token=.......&schemaName=CaseRatingFeedbackPage"
only "Thanks you page" appears and the "CaseRatingFeedbackPage" client module not used !
(no comment zone and no validation button)
Why?
Very thanks
Davyd
Like
Dear Davyd,
The case feedback page is linked to the specific portal user. Thus, for it to work correctly, you should have at least one portal license assigned to the portal user with SSPUser name.
You also need to make sure the application webconfig contains the following settings:
In case you are working in the cloud application, please set up the user on your side and provide him with the license and then contact the support team (support@bpmonline.com) in order to change the site configs.
Lisa