Question

Lead Not Appearing From Landing Page

Hello,

I am in my UAT/Dev environment and I trying to generate leads from a landing page. 

I have Lead selected in the form settings:

 

 

The URL is generated, and I am able to access it. It says "thank you for submitting it" or something to that effect. 

I see a record of it in my webhooks section but no Lead is generated. 

 

Does anyone have any trouble shooting ideas?

Thanks,

Matt 

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3 comments

Does the status of the webhook ever change from New to Done or anything else? If not, it could be that the process that handles that is disabled. Look for a process named "Create object records based on incoming webhooks" and make sure it is not disabled as a starting point. 

Ryan

Also, does the webhook data contain the "EntityName": "Lead" value? (double-click the row to see the full payload)

Ryan Farley,

Here is the full row:

Thanks for your help! 

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