Landing Page Timeout using WordPress bpmonline connector

Hello,

Bernhardt is an onsite customer.

Landing done on their web site is on Word Press and the WordPress bpmonline connector is installed.

As you can see below, there is an error with a timeout.

We have increased the timeout of the connector to 30s, we have reset IIS and Firewall has been checked.

On creation site, how we can check if the request arrive to Creatio and if the issue is on Creatio side ?

Below the log error message :

    [safe_message] => error object

    [object] => WP_Error Object

        (

            [errors] => Array

                (

                    [http_request_failed] => Array

                        (

                            [0] => cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received

Your help is needed.

Stephane Banon

ProcessFirst