Hi Everyone,
I have built stages on the custom object and few of stages are the dropdown. As per below screenshot.
If I select, second stage (2 - Appointment) and then I select another stage (ID-Pal). Previous status is getting changed to very first value in the dropdown. As per below screenshot.
How to keep the same value in the previous stage which were selected before?
Thanks,
Nishit
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Hi Team,
Could you please share some solution for this? We are facing the same issue in DCM which is quite misleading.
Thanks,
Sarika
Hello,
Unfortunately, it is impossible to achieve desired business logic, since the grouped stages have a primary stage, which contains all the others. When moving to the next stage, it will be displayed.
We created a request for our development team with the desire to add such business logic when working with a group of stages for future releases of the Creatio application.
Here is an article from the academy about setting up cases.
Group with other stage – select stages from the lookup to group with the current stage. Grouping stages enables them to occupy the same slot on the workflow bar. The workflow bar displays grouped stages as a drop-down list. The stage specified in this field becomes primary and is placed before the current stage on the stage panel. The Group with other stage checkbox becomes uneditable if the stage is already grouped.
Best regards,
Ivan