How to read an e-mail in a process

Dear Frederick,

You can enable the system setting responsible for creating new contact for incoming emails - Automatically create new contacts for unknown email addresses.

In case you need to read the email body you can use Read Data element filtering the records by Type=Email and selecting the Body as a column for reading. But you wan't be able to select what exactly to read from body in this case.

You can also develop your own parsing of email body, but it requires major developing. 

With best regards,

Oliver Wingston