Question

How to filter Accounts by received Email messages

I would like to get all the accounts that hadn't got an email titled "Hey we missed you...".

For instance, this contact has got the email:

 

But I haven't got a clue where the Emails are stored. I try a filter:

The Response object seems useless - there's no Subject field. Email message object too:

Could someone advise?

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Hello Yuriy,

 

For example, in my system I have only one account with the following email:



In order to filter all the accounts that received such email there is a need for below filter:

And in order to filter all the accounts that hadn’t receive this email (including those that have no email at all) please refer to the below filter:

Best regards,

Anastasiia

Anastasiia Zhuravel,

Thank you. Could you explain to me why this is not working?

The contact has got the emails, yet he's not filtered:

 

 

 

Yuriy Konstantinov,

 

Try to set the filter the following way:

 

[Subject contains %hey%missed%you%] or any other appropriate key words. 

 

Best regards, 

Anastasiia

Anastasiia Zhuravel,

it's the same. I tried:

It doesn't help.

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