Hiding of folder from folder list if total records in that custom folder == 0
Hello Team,
I have come across a case where the user wants that there are multiple hierarchy of folder in the system ,but if one level of folder does not contain any records in it ,it should not be visible in the folders list.
The user does not want to apply access rights as everyone has access to see the folders but if there is no record in a particular folder then only it should not be visible to anyone.
Can this be achieved in Creatio through customisation in the list page?
Thanks and Regards
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Hello!
Currently, Creatio does not provide a standard feature to hide empty folders in the folders list without configuring access rights. The folder structure in Creatio will show all static and dynamic folders to users who have access, regardless of whether the folders contain records.
If you require this functionality, it would require a custom implementation, as it is not available out-of-the-box.
Hello
Valeriia,
Can you please provide me some snippets of customisation that you think will be helpful in this case?
Thanks and Regards
Kashish Shakeel,
Hello,
Thank you for your message!
At the moment, we do not have ready-made customization examples for this type of implementation. If you need assistance with designing or developing a solution, I recommend reaching out to your Customer Success Manager — they can help arrange support from the project team.
Please let me know if there’s anything else I can clarify!