Guidance Needed: Correct Way to Configure Company Structure, Branches, and Managers in Creatio

Hello,

I need your assistance to understand the correct and recommended way to configure our company structure, including branches in Creatio.

Specifically, I need clarity on the following:

1. Which mechanism should be used to build the company hierarchy?
   • Organization structure items
   • Departments
   • Organizational roles with Managers
   • Or a combination of these?
2. How should managers/supervisors be configured so that each employee has a correct direct manager in the system?
   I need to know the recommended system entity (Departments vs. Organization structure items vs. Organizational roles) for representing reporting lines and ensuring managers are assigned properly.
3. Is there an official best practice or Creatio-recommended approach?
   For example:
   • Should organizational roles be used only for access control, or can they represent hierarchy as well?
   • How should this be implemented for companies with multiple branches/divisions?