Question

ESNNotification Object

13:13 Jul 08, 2021

What is the meaning/purpose of "Isread" field?

Can it help me filter unread messages? I need to make a dashboard of a list that show all the unread messages of current contact

1 comments

Bogdan

18:59 Jul 08, 2021

Hello Shira,

The boolean field “IsRead” on the ESNNotification object shows whether the message has been read and whether it needs to be read on the counter (the number on the CTI panel).

Best regards,

Bogdan.

Show all comments