Email inbox download issue - both Outlook and Gmail

Hi I am trying to synchronise inbox from Gmail as well as Outlook and download emails into Creatio cloud instance. But I am not able to see the downloaded emails. Attached Screenshot for reference. Kindly let me know if I am missing anything.


Product - Creatio Sales

version - 7.17

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Dear Dharni,

Try to change the synchronization period to 1 or 3 days and see if that helps. You might have a lot of emails during the week so application fails to with timeout while reading all of them. If there's no positive result - please approach the support team to look into the issue closely.


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