Question

Display list of Email attachments in the case attachments tab

Hi Community,

We have a customer that needs to, when a case is created via email, or an email is added to a case, and that email has attachments, view the attachments in the case attachments tab.

There are a couple of alternatives (without creating a copy of ActivityFile in CaseFile):
1) add a second attachments element to the Case, link ActivityFile to Case and display there the attachments. But I haven't been able to get the link to work, direclty with nocode or on the page 

2) add a list element, display a list of the attachments with the Path but this generates a list where the records are not clickable

any ideas on how the best way to proceed?
Thanks
Luis
 

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