Question

Deleting all data but not configuration

Hello everyone,

 

I want to delete all data (that is, all records like cases, orders, contacts, etc) in my test Creatio instance. However, I also want to keep my configuration (i.e. lookups, products, and so on). What is the best way to achieve this?

 

Kind regards

Kai

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Hello Kai,

The deletion of many records is impossible via a standard delete action in the section.

But instead, you can create a business process with only one "Delete data" element, choose your objects there and specify the same filtering conditions as you did in the section.

Once done, you need to run this process, and it should delete all records required specified in the filter.

 

Please note that there can be loading issues since the system deletes a high volume of records from the app. 

 

The following information may also be helpful for you:

Hello Kai,

The deletion of many records is impossible via a standard delete action in the section.

But instead, you can create a business process with only one "Delete data" element, choose your objects there and specify the same filtering conditions as you did in the section.

Once done, you need to run this process, and it should delete all records required specified in the filter.

 

Please note that there can be loading issues since the system deletes a high volume of records from the app. 

 

The following information may also be helpful for you:

Hello, how do we deal with the maximum of 20,000 records?

 

Kalymbet Anastasia writes:

Hello Kai,

The deletion of many records is impossible via a standard delete action in the section.

But instead, you can create a business process with only one "Delete data" element, choose your objects there and specify the same filtering conditions as you did in the section.

Once done, you need to run this process, and it should delete all records required specified in the filter.

Please note that there can be loading issues since the system deletes a high volume of records from the app. 

The following information may also be helpful for you:

Van Ly,

 

Hello, 

 

Such limitation can be changed directly in web.config files of the application, however we'd not recommend to apply changes to this value, as it may in result affect the system performance. 

 

The most appropriate way here is to delete records partially, to do so, you may apply the needed filter conditions. 

 

Best regards,
Anastasiia

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