Definition of : "email is not actual"

Hi All,

 

Within a Bulk Email that we sent, I see in the sending log :   16 will not send, email is not actual.

 

Can someone define what an ACTUAL or NOT ACTUAL email is ?

Is it refering to a checkbox somewhere ?

 

Thanks.

 

Like 0

Like

1 comments

That refers to the email not being valid, possibly permanent error for an email address no longer existing. For contacts that have had a permanent failure delivering to the address, you'll see it in the UI like this: 

To make an email address valid again, you can click on the label and select "Valid" from the list:

Ryan

Show all comments