Communication differences between Classic UI and Freedom UI

Hello,

 

In the classic UI, there is an element that allows you to send emails, chat, etc. that is towards the top of the page by default and looks like the following screenshot:

next steps communication pannel

How can I get the same functionality in Freedom UI? I am specifically asking because I am trying to use the Twilio SMS Connector app (the rightmost icon), and can't seem to figure out how you are supposed to manually send a text message in Freedom UI pages outside of this option other than building a business process from scratch. If I need to I can do so, but if there is already a solution I would prefer to use that.

 

Thanks in advance for any and all help!

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Hello!

There are no plans to add channels in the near future, but it may be available as a Marketplace add-on in the future.

We have registered your request for implementation in future releases. However, you can still use the classic UI if Freedom doesn't meet your needs for various reasons.

If you have any additional questions, please reply to this email. We'll be happy to assist you.

Best regards,
Anton

Hello!

There are no plans to add channels in the near future, but it may be available as a Marketplace add-on in the future.

We have registered your request for implementation in future releases. However, you can still use the classic UI if Freedom doesn't meet your needs for various reasons.

If you have any additional questions, please reply to this email. We'll be happy to assist you.

Best regards,
Anton

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