Hi All, I am trying to put in a phone number in email template and I want to make it "Click to Call". I tried hyperlinking the phone number text and selected phone number as shown in screenshot below. But I test this email, it takes me to tracking URL in the browser instead of giving me an option to call. How can I resolve this issue? Thanks
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Good day, Puneet,
In order to introduce a click-to-call phone number link in your email template, you can use a "tel:" link.
For instance,
1. You may realize it as a part of an HTML block:
2. Or as part of a button, where the URL is something like "tel:<phonenumber>":
Hope this helps!
Alternatively, using the "Link", you can skip the "tel:" tag.
It should work just by specifying a number:
Nikita Kudin,
Thanks Nikita, I tried this option on my side but it is still taking me to the tracking URL in the browser. Does this work on your side?
Nikita Kudin,
Even the HTML code is taking me to the tracking URL in the browser