Can Partner Portal licensed users access creatio Mobile app similar to the users having Customer portal licensed

Hello Amritha,

We have checked the information with the Mobile R&D team. Unfortunately, there is no possibility to open a portal for mobile application users at the moment. 

We have already assigned your case to the current R&D project to increase its priority. 

Thank you,

Artem.

Artem,

Thanks Artem,

Just to re-confirm, only users with Customer portal license can login to mobile app and view it but users with Partner Portal license cant login to mobile app at all. 

is the statement right?

Regards,

Mayan

Amritha Mayan Gorky,

Hello!

Sorry for the miscommunication. Actually, any type of portal user (license) should be able to use the mobile application. Please contact the Creatio support team via support@creatio.com if you have any issues with the login.

Best regards,

Bogdan S.

Bogdan Spasibov,

Thanks for the confirmation Bogdan!

We just wanted to understand whether user with  Partner Portal license can access the mobile app.

In case we are not able to access, we will contact the creatio support team.

Regards,

Mayan