Call to action: CAPTURE INFORMATION WITHOUT REDIRECTING TO LINK
Hi,
I'd like to know if it's possible, in the email of a marketing campaign, to put buttons in the template that allow you to generate the corresponding leads on Creatio.
For example:
- Having two Call to Actions: ‘I'm Interested’ and ‘I'm Not Interested’. When the person receives the email, clicking on the ‘I'm interested’ CTA generates a lead in Creatio and the person should not be redirected to another link. The main objective is to capture the customer's behaviour in the email so that the campaign can then generate the flow based on that behaviour.
Currently, Call To Actions only work when they redirect to a link. But the aim is just to capture the click without opening another page for the contact person.
Does anyone know if this is possible?
Like
It's not possible to embed buttons in an email that perform actions without opening a page. Email clients do not allow an email to contain any sort of embedded code to do anything since that would be a security risk. This is a limitation of email itself, not specific to Creatio.
The only option is for the buttons to launch a webpage, passing any values to it, such as Contact or other relevant info Id values. The launched webpage it what performs the actual actions.
Ryan