Question

Business process error in production

Hi,

Business process successfully running  in Dev environment.

But giving the error in Production environment.

 

Error message:

"An error occurred while applying the value of the parameter "GlbPopupWindowText" of the business process element:

    Unable to compute expression "[#[IsOwnerSchema:false].[IsSchema:false].[Parameter:{35efc48b-729e-4060-93e1-c263b244e32c}]#]", error: Formula value error: Expression expected (at index 0)."

 

but in business process there is no expression like above.

 

Any help on this.

 

Thanks

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Best reply

Hello, 

 

I would like to suggest you to double-check the business process parameters and re-add the mentioned parameter anew on the prod instance. If the issue still persist, please contact our support team via email: support@creatio.com so we could proceed with investigation.

 

Best regards,

Anastasiia

Hello, 

 

I would like to suggest you to double-check the business process parameters and re-add the mentioned parameter anew on the prod instance. If the issue still persist, please contact our support team via email: support@creatio.com so we could proceed with investigation.

 

Best regards,

Anastasiia

Hi Anastasiia, what causes this error? We seem to get it randomly when saving an existing business process despite not making any changes to that BP. It's very frustrating.

Hello Harvey,

 

The error occurs when changes made to the business process design are saved in the current version of the process instead of creating a new version. In the current Creatio configuration, applying changes to the current version of a process can affect its running instances, potentially causing errors, such as the one mentioned above.

 

Have a nice day!

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