Is it possible to create an email template (email templates lookup) that has fixed attachments such as a ms word or ms excel file? For my use case this would be for emails being sent OUT of Creatio from a synced mailbox TO external customers who do not access Creatio, instead they just receive an email to their normal email service such as gmail or outlook.
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21:44 Oct 09, 2020
Dear Mitch,
Unfortunately, it cannot be done since email templates do not have required architecture for storing attachments. As a workaround, you can use this application: https://marketplace.creatio.com/template/send-email-attachments
Best regards,
Angela
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