Apps not showing for organizational roles

I have an organizational role name "Sales Reps" that has my account added in its Users area.

I also have a workplace named "Sales Reps" with the desired app under Sections and "Sales Reps" added under User groups.

 

When I log in to my account, I do not see any apps. There is also no dropdown menu at the top to change workplaces (see attached image). When I am logged in as Supervisor, I see apps as expected. 

 

What other steps do I need to take to grant my user access to an app? 

 

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2 comments

Hello,

 

Please use this documentation, which will help you:



https://academy.creatio.com/docs/8.x/setup-and-administration/administr…



Regards, 

Orkhan

Orkhan,

Thank you for the reply. Deleting the user and readding them fixed the problem. 

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