Question

Unable to export applications from the hub

I am currently unable to export Applications from the Application hub. The option doesn't show up in the menu after clicking the three dots. Am I missing any operation permissions? or System setting? I'm not sure where to start looking. This is happening to all of the Applications in the hub, even ones created within the instance.

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Best reply

Please ensure that the feature is enabled for the current user.



Also, please clear the cache and re-login to the system. After that, the functionality should work as expected. If it does not, please submit a ticket to Creatio Support.

Hello,

Please enable the "CanDownloadApp" feature in the Features section. Once enabled, the functionality should become available.

Andrii Kendzor,

I appreciate the response, but unfortunately turning this feature on did not work

Please ensure that the feature is enabled for the current user.



Also, please clear the cache and re-login to the system. After that, the functionality should work as expected. If it does not, please submit a ticket to Creatio Support.

Andrii Kendzor,

Thank you so much, this fixed the problem for me!

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