Question
Best approach to handle configurable products (customization options) in Creatio Product Catalog
07:18 Feb 23, 2026
Hi Community,
I am currently designing a Gifting CRM in Creatio, where many products require customization options.
For example:
Product: Custom Print T-Shirt
Customization options:
- Size (S, M, L, XL)
- Color (Red, Blue, Black)
- Print Type (Screen print, Vinyl, Embroidery)
In the standard Creatio Product data model, products are stored as individual records (SKU-based). However, if I create a separate product for every combination, it will lead to a very large number of SKUs and difficult maintenance.
My Current Approach
I am planning to:
- Keep a base product in the Product catalog (e.g., “Custom Print T-Shirt”)
- Create a custom object/data model to store customization options (Option Groups and Option Values)
- Link these options to the product
- Store selected customization at the Order Product / Opportunity Product level
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