Reply All
Hi Community,
I wanted to know if and how someone had dealt with this problem in one of their projects and it is a behavior of the "Replay all" function of an email: user X receives an email in which he is present in the CC list, but when he executes the "Reply All" and sends a reply email, he also receives it because he is automatically put back in CC. I wanted to understand how to prevent a user in CC from receiving his own email after having done the "Reply All".
Thanks, LA
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Hello,
Thank you for your question. Unfortunately, "Reply All" is currently configured to work this way.
However, we understand that this is not ideal for your specific needs.
We want to assure you that we have created a request for our development team to implement this functionality in future versions of our application. We understand the importance of providing our clients with the best possible experience and will work hard to implement the changes you have suggested.
Thank you again for bringing this to our attention, and please do not hesitate to reach out if you have any further questions or concerns.