Dear,
On our development environment, when I add a feed to a page, for example on the account page, the feed automatically appears on the Feed tab of another user connected to the environment.
However, in production the feed doesn't appear, I have to exit the account page and reopen it to see the feed.
How can I get the feed to appear automatically in production?
Thank you !
Nicolas
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Hello,
Live date update is only available on Freedom UI feed pages, and it works based on a web socket connection.
We recommend that you make sure that both sites use the Freedom UI account page.
And also make sure that web sockets are configured correctly for the production site.
More information can be found in the article on our academy.
If everything is configured correctly, but the feed does not update automatically without refreshing the page, we recommend contacting our support team - support@creatio.com
Thank you for contacting us!
Hello Pvalo,
I didn't explain my problem well.
On our production environment, if two users are logged in to the same Account page in Classic UI, then if a feed is posted on one page, it automatically appears on the other user's page.
If both users are on Freedom, you must reload the Account page to see the posted feed.
But on our DEV environment, it works in both cases, feeds always appears automatically.
Do I have a configuration problem or is this the normal way of working?
Thank you !