Is it possible to bind knowledge base articles to packages, or in some other way move them between environments in an effective way? The client wants to be able to set up articles in their Pre environment and transfer them into Prod when ready, but the documentation doesn't provide information on the possibility of this.
It also might not be ideal to bind this data in a non-dev environment, since you will then have packages that must be created from non-dev environments to accomplish this, so perhaps there is another recommended way of moving such data between environments?
We are currently on 8.1.3, planning on upgrading to 8.2.1 soon, and are using exclusively Freedom UI sections.
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Hi Harvey
I recommend using an integration tool like Make.com to automate transferring KB articles from Pre to Prod. Configure Make.com to fetch articles from Pre instance then insert them into Prod. This avoids dependency on packages and works seamlessly across versions.
Thank you
Mohamed