Hi community,
Do you know of any way of converting a field from rich text to normal text?
The oposite is possible: change a field from normal text to rich text but the opposite seems not to be true.
I have a customer that allready has data in a rich text field that stores email addresses and I need to use that email into a business process,
but the email business process element does not read rich text (but it reads normal text)
Thanks,
Luis
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Unless I am misunderstanding something, you could use a formula to read the richtext value and put in a text parameter, then use the text parameter for the email.
Ryan
Also, does he want/need the field to be a rich text for email? or was it a mistake? because the metadata of the object could be edited directly to change a field from rich text to text